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Weeknotes 8 & 9

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So once again I combined the weeknotes for the past two weeks. As things get busier in the workshop/production phase I have less and less to reflect on. I wanted to use these weeknotes as a way for me to reflect on the direction and process but I find more and more towards the end of this short project that it is slightly harder to reflect on the decision made during the design/prototyping stage because a lot of the time they just feel instinctive or as if it’s the right choice to make in order to progress.

In any case, I decided to force myself outside the workshop and sit down to reflect for just a moment on the direction I have finally decided on taking and in what way it answers the design challenge I set myself some time ago. The first thing that is obvious is the slight change in context of the design proposal. I have (through co-creation and experience prototyping) taken a step away from the ‘service of convenience’ model and more into actually helping people care for and grow a garden themselves. This is mainly due to strong feedback about the current real issues around maintaining a growing project at home. Also the idea of resonating with current, ‘cool’, technology as a platform to use in inspiring younger adults was another key piece of learning. Simply put, young people are increasing connected through devices they find cool. Why can’t something that needs to fit into their lives be the convenience side of the story? Of course I’m not saying that the delivery service concept couldn’t lend itself to this interaction also, but it seems more of larger step for people to identify with. You need to explain the service, then the interaction, then the value etc. It’s a longer, more obscured story as you are having to actually design the CONTEXT as well. (Herb subscription services don’t exist as far as my research suggests).

Enough of what I’m not doing. What I am doing is providing help in the form of, essentially, a little sensor box that sits on your freshly bought herbs or tomato growing project or chilli plant in the kitchen and provides you with a “How am I doing?” sort of information directly to iPhone through a web service. But instead of just a number, a tweet or a bar graph as feedback, what you are presented with is a data relationship specific to the place in your home that you put it. For example, someone growing a pot of basil may know that basil needs sun. Placing the pot with the sensor box on his window sill seems the obvious choice. However, having a radiator under the window sill means that water in the soil (of which basil also needs a fair amount of) seems to dry up quickly. So although the spot seems perfect based on the information provided wherever the basil was bought, actually it’s not. How would you know that? Another example. Am I giving my basil too much or too little water. To you and me looking at a basil wilting, it’s hard to know. It’s hard to remember. Is it dry? Didn’t I water it yesterday? Oh no did I give it too much? This is the lack of information that I am hoping to address. But this isn’t a new thing. Sensing our environment, specifically our home environment, has always been an interest for many who want to save money and energy. And it’s playing an increasingly important role in defining the energy efficiency market. Having knowledge and thereby developing control over your environment is an expanding field that, in my opinion, needs serious attention in the design world in order to allow people to easily, quickly and WISELY make decisions that can long term effects and consequences. Such as the long term consequences, coming back to my project, of plants and horticulture that aren’t cared for in the right way that is specific to YOUR environment, YOUR plant and YOUR lifestyle.

This is what Urbbi is. Urbbi is your little urban gardener. Your little friend who reminds you in a delightful way about the consequences of your environment on the plants you keep & grow. It does this is many ways:

It provides status (What’s up?).
It provides the historical, environmental ‘rhythm’ of your home. (How’s your day been?)
It provides inspiration in the form of personal, communicable touchpoints? (How do you feel?)
It provides a network of other Urbbi’s and their owners that can provide help and support (What is it?)
And finally it provides the very beginning of control over your environment, albeit for now just your digital environment. (When the water is low can you tweet Anna next door to come and water it? Thanks)

How these will manifest is my on-going work at the moment so I should be able to show you the first prototype (v.1) end of next week when this project should officially finish under development at CIID.
(I am seriously considering developing the idea further after I leave Copenhagen however)

Finally, a bit more of an update on what I’ve been up to technically this week. I managed to finish Urbbi V.0.5 yesterday and hes currently sitting at the studio collecting data about light and soil moisture. He’s reporting the data to ThingSpeak.com and then I’ve written a super simple JQueryMobile page to grab the JSON data and parse it. At the moment it’s spitting out the last entry number but I need to heavily develop the interface this weekend to express what I’ve talked about above. I had a look at integrating a node.js server to collect the information (someone recently wrote a MQTT server library for node.js so could be interesting) but I doubt I have time to implement this. For now querying the data from ThingSpeak works very well. And it’s more beneficial maybe to have the data open to the public to use as they want in the future. I may plug it into the slight more well known Pachube but we’ll see. Urbbi also has data output as LED bar levels on the actual device which I am bit shifting so I need to design and implement the indicators as to reflect the web interface. (The question still remains, should I directly reflect the levels or should it’s interaction be slightly different? We’ll see.)

So that’s the plan for the weekend. On top of shooting a short film! Busy busy. So time to run I think, time waits for no man!

Last project weeknotes (10) next week!

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Thesis Weeknotes 6 (& 7!)

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What a crazy few weeks!

Partly it’s the reason I’ve had to combine both weeks into one set of notes. Last week I was mainly busy building prototypes for testing and sharing over the weekend so my focus was away from thinking (in the abstract sense anyway) and more on expressing my ideas as something sensory. This is something that I find increasingly important. “Sketch it!” is what my old tutor back at Industrial design degree level used to tell me and I finally see his point. An idea means nothing if you can’t express it either on paper or physically. I jumped the moment I had planned out what I was doing and after two weeks I found myself with ‘articulated’ ideas I felt confident going into user testing with.

I did a couple of activities. Firstly I set up a communal herb garden in my building where I live here in Copenhagen specifically to test my more communal/sharing ideas. After the initial shock of seeing a strange looking English guy sitting in the foyer staring at herbs in a box on the floor I managed to engage many people some of the designs and got some great feedback. In this space the main consensus from people was that they couldn’t understand who was responsible for the herbs and hence, actually didn’t feel enticed. A lack of information at this point may be to blame and it’s true that after explaining my concept many people could see themselves using the ideas but I sensed a real opportunity (and difficulty!) in making the concept about shared living spaces.

My next session was actually in the apartment of a young couple living just outside of the city centre here. I was warmly received and again got some great feedback and observations. The general concept of the delivery service was agreed upon as being a good idea for many reasons that made sense to their lifestyles. (Considering they live above a local supermarket this was amazing to me.) Many factors like the availability of herbs, being able to choose which ones they wanted, not worrying about how to take of them. They really saw the value of the convenience. Some of the ideas however, which explored what kind of added value can be included, were either misunderstood or not seen the value in. One specific prototype, however, really sparked some discussion. The Travelling Recipe book started off as a way to share and get knowledge from the community of people involved in the service and eventually started to draw a lot of parallels with many social networking dynamics. They really dug into the details and even came up with many of their own. This was great. Having a physical mockup there allowed them to add to it, experience it and imagine themselves using it. What I got out of it was focused, creative feedback. A common theme from this session that arose was the potential in all of the ideas to be part of the same service but differentiated as various product offerings for various people and their lifestyles. I had not thought of this at the time of development and in hindsight makes sense since all of the prototypes I presented were based around the delivery box.

Two conflicted things started to be clear to me. First that there was real value in the service side of the concept. Naturally since it was a convenience driven service. People really saw the value in it. But more and more through seeing my prototypes it became a realisation that there needed to be a ‘value added’ in the form of the physical delivery. I explored this in the experience prototyping essentially but not many felt I was there yet. Which, of course, is fine but something else happened…

During my preparations last week I received an email from the family who I had co-created with in France. The email was an update into the box we planted together with an attached image of the first sprouts. In it they asked if we could Skype so I could see it. Talking to them I felt the excitement in the sudden appearance of life in the box which up until then was shrouded in mystery as to whether something would happen or not. I came to a realisation that showing this with me was both a feeling of sharing in success but also in wanting to know what to do now! Questions about watering, dryness of the soil, sunlight came bubbling up, some of which I could answer but others just needed assurance that everything would be ok. Just wait and see. I realised that within my idea of the herb delivery service what I really was speaking about was about channels of communication. Being able to have someone there they knew they could seek help from was just as valuable as providing the box with the seeds and everything in the first place, if not more valuable.

This feeling was subsequently echoed by Timo Arnall from Berg London when we, at CIID, were lucky enough to have both Timo and Jack Schulze come over to spend a few days with us and give us feedback on our project directions. Both the guys were great and really honed in on the essence of our project concepts. Being great storytellers really brought a critical interrogation of exactly how we were going to communicate and present our work. But, I digress. Timo really felt I had strayed in my prototyping efforts by trying to inject ‘value’ into a concept which already had so much value to offer. Helping people care for their plants is such a huge challenge area in itself that trying to ‘add value’ may distract and confuse. Of course he has a point, but it doesn’t detract from the invaluable learnings from the prototyping in which, upon looking back, also reflected this. A clear direction was always there, I just needed someone to get excited about. And Timo did just that.

Currently I’m focusing heavily on three concepts tackling what I speak about. With insight as my driver and technology as a tool I want to explore three facets of caring and nurturing for herbs (or other plants) from seed to healthy adult plant. I am deliberately grounding the concepts in present technology but ‘bending the rules’ slightly to ask some questions about our current interaction with our plant life in our urban households. Why do we need to treat it like we have gardens? Why do we need to put plants in a pot? Why can’t technology encourage and HELP me not only care for the plant but also form a relationship with growing my own? For a long time the idea of technology in the world of gardening has been resisted and where it has grown has been totally independent of the technology we use in our everyday lives ALREADY. Should it be so separate? Should we just be relegating growing something to the greenhouse or the pot or the balcony? Why isn’t growing something as, if not just in a fractional way, similar to that other great period of caring for something. Children. My concepts explore this and I’ll be developing them for testing next week.

As a final word before I head back into the depths of the workshop: I expect many mobile phones to get very dirty in the future. We’ll see!

Next weeknotes incoming end of November. Till then look out for updates from the ‘shop floor!

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Thesis Weeknotes 5

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So this week has been quite hectic since getting back from Paris. I dived (almost) straight into the prototyping after finishing up the prototyping plan I’d been working on since just before leaving.

A word on the prototypes so that it’s a little bit less of a mystery! I’m developing 6 iterations starting from the core delivery service prototype which is essentially just a box of nice, fresh herbs that I intend to use as a vehicle for ACTUALLY running the service and delivering fresh herbs to a lucky individual. Of course it will need to be kind of sped up since there is only 5 weeks left! I’m planning on spending most of my budget on herbs for this project. Which in a way is exactly how it should be! Seriously though I’m treating this as my foundation from which I have 5 prototypes for potential directions around fostering inspiration and knowledge in growing-your-own. These are roughly (list prototype categories). Slowly, with the last prototype, I’m reaching the edge of the boundaries for this project that I set just after the group brainstorming session. I’ve tried to be as concrete, and simple as possible with these prototypes. Some are as simple as a blank book to inspire people to share recipes and tips about growing something. I really want to use this first session as a way to fail as quickly as possible and catch the phoenixes as they fly from the ashes. In the non-poetic way: Get my users to co-create with me. I had hoped to be finished with the prototypes this week but waiting on parts and other engagements at CIID have inevitably delayed this. Next week I should be busy putting the finishing touches, planting herbs and heading out into the wild.

I’ve been giving the service a lot of thought lately. Zooming in on details and touch-points of the service in pursuit of making it a tighter, focused offering with a clear value proposition. In my mind I’m always questioned the the real value in what I’m doing. It’s natural after this last year at CIID. Recently this week I learnt a simple and trivial yet powerful thing about interaction. People’s ability to remember something through interaction is increased by about 50%. It’s the something in this sentence that has me the most excited. My offering should be clear and concise and my interaction should be rich & memorable. Little touch points like offering people te ability to skip a weeks delivery if they can still get the herbs they want from their box is great. But what if you also give them the ability to instead gift it to a family or friend. The extra mile in these cases becomes all the more meaningful. And yet any real enrichment inevitably adds dimensions of complexity to any service or system. The real question I will end up address, and what most of the decisions I will make up until the day of the exhibition/presentation here at CIID, will be how I can keep this richness along side a simple, solid service proposal. More on this in the future.

Another thing of note this week is around the actual box design. I’ve been playing a lot (as the natural industrial designer that I am) with box designs, new modular systems, materials and shapes…. but a thought occurred to me that maybe the simplest solution would be to modify existing, recycled boxes for the delivery of the herbs. Wouldn’t it be nice to have a different style box every week? You could even give people the opportunity to keep their favourites… or even add their own ones that are just lying around at home into the logistic system. All questions for prototyping, I guess, but again, begs the thought of where to add richness into the service. Could it be as simple as the box itself? I think it’s really time to sit down and blueprint out the entire service and all it’s potential touch points. In parallel, of course, prototyping will inform this and eventually through iterations I can get to the point where I have a solid service blueprint on which to start final production. So that’s the plan I feel this week and next. Time to get back into it. I think my glue has dried now!

Catch up next week!

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Prototyping Plan!

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Just finished the prototyping plan for this week and next. Six prototypes planned in all, each one slightly different from another but all using the service I’ve mentioned before as a core. The box will (hopefully) focus the prototypes a bit and help me get them done in such a such a short space of time so as to not get stuck in trying to design the perfect box!

As a bit of insight into my process below is a bit of scattered visualisation of my process from the research summary drawn up for brainstorming and through to my first design themes.

From my design themes I’ve laid out the six prototypes corresponding to each theme. Two prototypes for each theme exploring the concepts from the amazing brainstorming session I had here with fellow CIID’ers. Each prototype asks the questions posed by some of the concepts in a physical way so that I can get as much engagement in the experience prototyping sessions a possible.

The prototypes are:

Smarter Service Relationship

Prototype 01a – Home delivery herbs
A plant box for your home that delivers information

Activity:
Set up a ‘herb-box’ (like a post box) outside flat/house and over time deliver fresh herbs.

Prototype 01b – Communal/Family activity
A plant box for your home that encourages information sharing in a local environment (family/communal living)

Activity:
A fresh box of herbs with labels on what the herbs are.
All the labels are blank and the participants need to fill in what information they would like to store there if it existed in the kitchen.

Learning Together

Prototype 02a – Sharing knowledge
Encouraging remote sharing of knowledge by leveraging the services existing communication channel

Activity:
A delivered herb box has a book where you can write or attach notes. The activity is to think of something you would write there to someone who may receive the same box in the future.

Prototype 02b – Physical connection
Encouraging physical sharing of knowledge and produce in a local community area (block of flats/neighbourhood)

Activity:
A communal box in the hall of a block flats that has take away cards with recipes and herbs. Front is the recipe and fold out are invitation tokens to people for dinner.

Co-creation Culture

Prototype 03a – Modularity
A base (herb box) that allows extension to allow urban gardening at home. Encouraging great range of freedom in creating a growing system from the herb box.

Activity:
A herb box comes with fold out paper ‘limbs’ that suggest extension for extra growing space, watering system, embedded seeds, etc.
TBC – QR codes attached to the “limbs” of the box allows you to see blueprints of extendability using everyday items around the house

Prototype 03b – Networking
‘Making plants talk’. Physically effecting each others gardens/plants to teach & inform.

Activity:
A box with LEDS that indicate when the ‘master gardener’ is caring for the plant so you can join in. (LEDS specific to watering for now). + sticker that makes it clear what it’s about and it’s not just a light.

Let’s get making!

IMG 7818

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Thesis Weeknotes 4 (Paris Edition!)

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Short update for this week. I was lucky enough to hop over to Paris for a well deserved break. While I was there however I managed to do some research into the French design market. I rarely get the chance to have an insight into the state of the market of a place like Paris. Strangely, I feel France doesn’t export it’s design as much as places in Scandinavia or the UK. Maybe I just haven’t opened my eyes to it before but with this assumption in mind I was pleasantly surprised to see the place buzzing with interesting trends and opportunities.

As many know who have visited Paris, there is a classic that exists on almost every building facade. The Parisian balcony is almost an established right! Most people in the inner city have one. And a lot people use it. From simple hanging potted plants to entire window frames covered in teaming nature; it’s quite a beautiful thing and something I see as a great opportunity. People want to show off their plants, it’s part of their furniture. An extension of their homeliness to the outside world. A dynamic evolving ‘art gallery’ of nature. So far in my research here in Denmark I had only seen the plants from the inside. After seeing the Parisian balconies I notice more and more how, even thought the culture is different, in Denmark too this show exists. Except that it exists behind glass. Behind a frame of their large Danish windows. This led me to think seriously about how you can enable people to express this is even richer ways. My question would be (as I am an interaction designer concerned with the impact of technology on human behaviour), how would technology enhance this? And how can it do it in a really valuable way? It’s something I hope I can explore in my prototypes (planning is underway!).

Another great experience was co-creating seed boxes here in Paris. I was lucky enough to observe an exercise in which an old wooden delivery crate was converted into a seed box for indoor propagation. Doing this entirely with someone who had never done it before and providing minimal guidance was a real eye opener. There was a general idea of what needed to be achieved but like everything, god was in the details. How do you line the box? Can I use tape? How do I plant the seeds? Do I water it now? And finally, my favourite question of all when it was all done: Now what? Preparation was a big thing. Almost half the time was spent looking for the right materials; the soil, the lining, stones etc. It was only smooth because luckily there were seeds and a box already available. One thing that stood out in this regard was that once the seeds were planted it became apparent that there was more space left for more seeds. At the this point the other person started to see the potential of the box and disappeared into her house looking for any more seeds she had. This for me was the point where she was comfortable to start experimenting, to start ‘playing’ as it were. My main take away from this however was quite simple. For someone to learn and see the potential in something, especially when it comes to gardening I think, you just need to try it out. You just need to do. Really if I can manage to get people in that zone where the ‘difficulty of the details’ have been designed to make it easy and comfortable then I can really see a positive added value in the service offering in the end. This will be my focus for the first round of prototyping I feel.

Et viola! There’s some notes from my time in Paris; not all but the main ones. I want to start using my time effectively on planning and developing prototypes.

To the workshop!

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Thesis Weeknotes 3

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After a shaky start to the week in which my schedule decided to delete itself, in the end it was a pretty productive time in the project. Decisions were made and I now have a bit more of a focus on what it is that I’m tackling as my design challenge. This is good. This is the point I want to be at now. For the next two weeks we are taking a break from the thesis to concentrate on the second industry project commencing next week. To be in a position where I can start to prototype some experiences is a great place to be.

After a lot of back and forth between what it is that I’m actually doing I have finally settled on the idea of a subscription service for herbs that will act as my main business model focus. From there I hope that my thesis will explore how using this as a platform I can start to inspire people to start growing their own gardens. In relation to my research it makes perfect sense. People are overwhelmed by the amount of involvement and investment needed to actually start a garden. Just today I made a trip down to the local shopping centre to find some compost for one of my prototypes. I knew they sold compost but it took me some time to find the right one. The compost says Potting Soil but I’m confused because what if I want to use it in my garden. I know from experience that it’s perfectly ok to use if you have to but someone starting out on this joinery could be stuck to the point of just giving up because there was nothing else. “Dam I need to go to a gardening centre” I imagine them thinking. And for a moment I thought the same. This mundane little problem is THE problem. So if you could conveniently just get everything delivered to your home. Step by step. That would be great. The subscription service offers a direct channel of delivery and communication between a service and the consumer. The potential for such a channel is immense. You could provide information and knowledge to consumers and since they are already part of the convenience service you could slowly allow them to progress into gardening by simply having the service understand them as people and what they need. What they already now. What they don’t know. What they might like.

And it doesn’t stop there. What if you could enable consumers to connect with each other? What if you could enable them to help each other out leveraging the power of the network. Of course this is beneficial to both consumers AND the service. As a service you get the added benefit of having your consumer base identify needs and opportunities for you in terms of future development. It’s almost like the software model applied to gardening! Start simple, make a good product and develop a good relationship with you customer and then give them what they want. Much has been talked about the value of user groups in the past and I can see a great opportunity in providing this to people who have a little balcony garden or a herb garden in their kitchen or even just a single pot of bamboo. They have the platform to pass their knowledge and show off their achievements. It would be my dream to have people bragging about how big their chilli plants are or how healthy their little basil plant is.

So the challenge is set now and submitted for review by my peers at CIID. My trip to Paris at the end of October is booked and I’ve already planned a stage of co-creation and user validation for some concepts that came out of the brainstorming sessions held this week at CIID. Some great ideas came up and even some ideas that I already had. Which to me is great to hear because it means people are still on the same wavelength and seems to understand what it is that I’m trying to do with this thesis. Now it’s a matter of laying out the blueprint for the service and using my prototyping phase to test certain key touch points especially around the ideas of providing a smarter service relationship with consumers, allowing consumers to ‘learn together’ and in how to create a ‘co-creation culture’ (user group) akin to that already seen for urban gardening initiatives in which people come together with similar goals and desires to grow. Hopefully I will be able to engage the urban gardening community to provide some input in to the design process as to make it technically solid in understanding some of the constraints with growing indoors, problems with growing in the Danish climate and guidance in the design of the physical artefacts. These guys have the experience I don’t yet and will be able to tell me something is feasible or if it would last for more than a season etc. Also it may evolve to the point where I try to, through my thesis outcome, connect people like urban gardeners with people who aren’t to create some kind of knowledge exchange between the two… not sure yet. We’ll see how the relationship progresses!

So there’s a bit of an update on the project so far. You can see it’s focused down a fair bit now and that good because I feel I’ve identified more concretely exactly the things that I am interested in developing throughout this thesis. I’ve got the good idea. I’ve got this vision. It’s time to put in the work, work, work,!

Till November! Stay tuned!

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Thesis Weeknotes 2

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Busy week behind me this week. My research evolved into meet & greet with local gardeners and a business that specialises in a delivery box service in Denmark. There were some interesting take aways from all the experiences and I feel like I’m now ready to start a bit more of a formal relationship with a few people that I can identify as my target consumers. And luck behold I found out that a community of urban gardeners even exist just outside my doorstep in Orestad! Un-grounded boxes have been setup with soil for local residents to use to grow anything they want. Chatting with a guy around the site I learned that it was being set up in response to a massive demand from the local residents. Waiting lists are growing and growing (sorry for the pun). The problem comes that a lot of the land, even though Orestad itself is but a stones throw from farms and unused land, is not able to be used for growing directly from the soil because of real estate developers sitting on it to build more and more housing and business develops as Orestad ever expands. The trick is to make it something mobile like the un-grounded boxes. A clever solution that allows the gardeners to simply up and move when the developers come knocking.

This is how I see the long term future of such community endeavours. Instead of staking out a single spot in-between the buildings (land which value increases a lot as more and more people move into Orestad) in maybe that a new type of garden mobility will have to be created so that like gypsies the gardens can travel around the city grabbing sunlight, water and nutrients from the environment wherever it stops off. It’s an inspiring idea I think. But how could something like this exist? This may well be another design challenge that I face if I was to target existing urban gardeners..

Another key theme that seems to be emerging is the raising of awareness of urban gardening as an engaging, fun, fruitful (sometimes!) activity. I’ve lived in Orestad now for almost 8 months and I never new about the urban gardening initiatives just a minutes walk away! Actually this could even link with the idea of mobility. Mobility may provide the ability for urban gardeners to move their gardens around, simultaneously promoting their activities throughout the city. Can you imagine a gardener from Orestad settling his garden in Fredrieksberg and instantly causing a flurry of interest from people in the area to join in. On a long enough time scale we could be seeing emergent behaviour and a type of urban gardening not really seen before. Gardens that are dynamic, evolutionary and ‘synced’ with the “nature of the city”. It’s a nice vision and now it would be great to find a way to work back from it and develop product (or service) solutions for people living in cities now. A solution where you can start from your home. In any case it’s time to get the opinions, visions and ideas from those who have tried.

I also had the chance to check out the LIVING exhibition at Louisiana Art Museum north of Copenhagen. It had a amazing examples of this dynamism I talk about actually in action. Specifically the Burning Man temporary city in Nevada that gets rebuilt every year from scratch as a way for the participants to ‘reboot’ as they say. Get away from their struggles of everyday life and be free to express themselves as they want. In particular a case study that stuck with me was the comparison between the block city (apartment blocks of identical design and construction stamped on the land until all space is used) and the designer city (super star architects leaving their mark on the city with wildly differing expressions). What came out of this investigation was a nice notion. Why not combine the two to create a Modular City. One were expression is encouraged but in light of a few key standard principles so that buildings, cities, mega-cities of the future stay inherently ‘human scale’ and at the same time desirable. It made me realise that maybe instead of approaching the idea of gardening service or product in the home as a single object that solves all problems and makes it as easy as possible. A set of modular principles could be laid out in some way to provide an extendable, customisable system for learning, growing and sharing. Mobility and dynamism for the modern domestic environment. Interesting stuff.

So a bit of a hectic week ahead but I have it all planned out and am ready to go go go. Till next week!

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Thesis Weeknotes 1

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This week we officially started the first push of our final project and I came to realise I never wrote anything after the initial week notes started. Oh well, you know, life at CIID is evolving so fast it’s natural for things to be left behind.

Speaking of natural. Desk research this week has led me into a very interesting train of thought that could be useful to keep in the back of my mind during this initial stage of the project. The concept of nature has always been a mysterious one for me. How do you define it? What makes it nature? It’s easy to think of it as kind just the green stuff outside. In our parks and in our gardens. But recently I’ve read some interesting thoughts by a group calling themselves Next Nature. It basically says the argument comes down to intentionality. If there is intention placed on the modification of our environment by ourselves, humans, then it’s classified as culture. Anything that is unintentional, therefore chaotic and uncontrolled, is nature. Good so far? Hang on to your seat. If this is the definition then you can start looking at our world just a bit differently. Gone is ‘just the green stuff out the window’ definition. Now anything uncontrolled is nature. Even things WE created can be uncontrollable. Think traffic jams. Think computer viruses. These are things that have a behaviour about them that we never intended. They just are. They exist because of the complexity of our man-made world now. Well I couldn’t help think about how this it relates to the topic of my thesis. Somehow it talks about how, using this philosophy, our effect on nature is equal to natures effect on us. We are nature. And so is our technology.

This launched me into a never-ending spiral of reading about everything from spimes & information shadows to the biology of machines to why we should let robots and machines interpret the world just like we do. Very broad for now (and sometimes a bit off topic) but inspiring none the less. I’m looking forward to how these notions can be interpreted later on when I do some co-creation with consumers and gardeners. Right now I’m planning a bit of a schedule for my research and I’m planning to focus mainly on immersion to start with and then move slowly into idea generation and co-creation or user validation of some sort to quickly get through concepts.

Initially I’ve settled on a very rough first statement of what my design challenge is:
“A product-service that helps busy urban citizens engage in landless gardening by opening channels of communication to their plants, to the knowledge of caring for them and to other people”

It’s a blur for now but I can feel a few strands of sense binding it together somehow. Time to just get out into the city next week and talk to some people! Also of note is that I’m planning to meet the people at Aarstiderne (they deliver organic produce to your door) and have a visit over at their farm at some point hopefully. We’ll see how that pans out.

All for now, see you next week.

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TUI User Validation

blog, CIID, design, writing

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As part of the TUI process we developed quick prototypes whose main purpose was to serve as communication tools for user validation. These quick sessions were held throughout the course of the idea development phase of the project and were closely tied to our initial user research phase by going back to the same people we had interviewed originally.

The most interesting thing about these sessions is the speed at which you can confirm and dismiss assumptions about the value of your design. In this session I took an idea for a chopping board abacus which allowed you to track your diet in relation to the food pyramid. The idea was that as someone is preparing food or having a snack they can self-track their intake, recording it daily and be presented with a simple analog visualisation at the end of the week showing the state of their diet. This turned out to be a bit of a failure. The user validation session ended up with me doing most of the activity for them as they were way to busy chopping, mashing and frying. People just don’t have the time or inclination to add another activity during their cooking time. What struck me most was how easy it was for me as a designer to overlook (and even sometimes ignore!) these truisms in favour of an ‘engaging solution’. Our dreams are not always shared.

The truth is that this process of user validation, or co-creation, or whatever you call it is a really integral part of an any design process.

An abandoned design

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Tracking the Spread of an Idea

blog, CIID, design, writing

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As part of a module at CIID we focused specifically on data visualisation as a means to learn the skills used for data gathering, analysis and distillation. We were challenged to find veritable, relevant data sets that we could use as a medium for not only building software skills but also to tell a story. A story that doesn’t need spreadsheet software or database management tools to access nor understand.

An concept that came early on was based on the notion of tracking the spread of an idea. What do I mean by this? We all know ideas are powerful. They spread from person to person through human communication. Acting on ideas like building, testing, analysing, investigating, destroying and rebuilding can lead to the development of new ideas. Simple yes? But how can you show this? How can you visualise this using data and tell the story of such a phenomenon?

So what I’m talking about here is essentially visualising two things:

1. The historical mapping of when an idea was introduced and, more importantly, which previous idea or development gave rise to this idea and when (which year).

2. The rate of diffusion of an idea/concept/product throughout the entire planet over time (years).

I mentioned above the spread of an idea was down to human communication. What better focus for deciding which idea I wanted to track the spread of? It became clear quite quickly that the one idea, the one technological development that has had the most impact in our time is the ability for humans to communicate over longer distances and over increased time spans.

So I chose the telephone.

This initial sketch shows my idea for visualising the two different sets of information. Each branch represents the “life” of a idea/product in the world. Depending on which idea it developed from or in conjunction with it would branch off from that line. The time axis on the bottom, inevitably, dictated where along the parent line the new line would break. The rate of diffusion was to be provided by the United Nations Commodity data for trade between nations, worldwide, throughout the late 20th Century (which ended up being my downfall but more on this later!). These can be seen by the bulging at particular points in the line. My key part of the visualisation was to communicate how some ideas or technologies become very popular and eventual drop off dueto lack of worldwide demand. Another interesting investigation was whether they effected each other. Did an increase in Colour Television trade spell any consequence for the trade of Domestic Radio’s?

I soon ran into difficulties when it came to just explaining the concept clearly. Upon reflection I feel that maybe I tried too hard to channel a core message, invariably upon every sketch making it more complicated!

To be clear, I didn’t start writing this post with a ‘success story’ in mind. This project would be in the Work section if the case was that it was over. No this post is about lessons. So without further a-due.

Upon reflection I realise I should really have made sure to secure the relevant data first before designing the visualisation. The UN operates an amazing data resource (COMTRADE) detailing worldwide commodity trade with each type of commodity classed by the Harmonized System. This system is used worldwide by traders, logistics and governments to make sure everything is classed in way that someone from Indonesia will understand someone from Brazil. But the problem is that the classification is updated every 4-6 years. This seems obvious since the commodities that were trading through out the world 30 years ago, even 5 years ago, are dramatically different in the present day. Unfortunately this logic made my life hell when trying to collect relevant data for my design idea. Trawling through hundreds of thousands of spreadsheets and combining data from different years between slightly different classifications was a very daunting task.

To give you an example. Anlog telephone sets were all the rage in 1992. Then they were simply classed as, you got it, Telephone sets. But the data becomes more complicated if we jump even just 15 years to 2007 when telephone sets are split between 3 classifications: General, Line and Misc. Compiling this data for the ranges that I needed would have taken me forever so I had to settle for a compromise:

That’s right. Only a range of 4 years using one classification, the HS 07 system. Obviously this was a major impediment to my original concept but if I had realised this BEFORE I developed the visualisation I would have done things differently.

But alas I continued. Besides the point wasn’t to create a world-changing visualisation, it was to learn.

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