So this week has been quite hectic since getting back from Paris. I dived (almost) straight into the prototyping after finishing up the prototyping plan I’d been working on since just before leaving.
A word on the prototypes so that it’s a little bit less of a mystery! I’m developing 6 iterations starting from the core delivery service prototype which is essentially just a box of nice, fresh herbs that I intend to use as a vehicle for ACTUALLY running the service and delivering fresh herbs to a lucky individual. Of course it will need to be kind of sped up since there is only 5 weeks left! I’m planning on spending most of my budget on herbs for this project. Which in a way is exactly how it should be! Seriously though I’m treating this as my foundation from which I have 5 prototypes for potential directions around fostering inspiration and knowledge in growing-your-own. These are roughly (list prototype categories). Slowly, with the last prototype, I’m reaching the edge of the boundaries for this project that I set just after the group brainstorming session. I’ve tried to be as concrete, and simple as possible with these prototypes. Some are as simple as a blank book to inspire people to share recipes and tips about growing something. I really want to use this first session as a way to fail as quickly as possible and catch the phoenixes as they fly from the ashes. In the non-poetic way: Get my users to co-create with me. I had hoped to be finished with the prototypes this week but waiting on parts and other engagements at CIID have inevitably delayed this. Next week I should be busy putting the finishing touches, planting herbs and heading out into the wild.
I’ve been giving the service a lot of thought lately. Zooming in on details and touch-points of the service in pursuit of making it a tighter, focused offering with a clear value proposition. In my mind I’m always questioned the the real value in what I’m doing. It’s natural after this last year at CIID. Recently this week I learnt a simple and trivial yet powerful thing about interaction. People’s ability to remember something through interaction is increased by about 50%. It’s the something in this sentence that has me the most excited. My offering should be clear and concise and my interaction should be rich & memorable. Little touch points like offering people te ability to skip a weeks delivery if they can still get the herbs they want from their box is great. But what if you also give them the ability to instead gift it to a family or friend. The extra mile in these cases becomes all the more meaningful. And yet any real enrichment inevitably adds dimensions of complexity to any service or system. The real question I will end up address, and what most of the decisions I will make up until the day of the exhibition/presentation here at CIID, will be how I can keep this richness along side a simple, solid service proposal. More on this in the future.
Another thing of note this week is around the actual box design. I’ve been playing a lot (as the natural industrial designer that I am) with box designs, new modular systems, materials and shapes…. but a thought occurred to me that maybe the simplest solution would be to modify existing, recycled boxes for the delivery of the herbs. Wouldn’t it be nice to have a different style box every week? You could even give people the opportunity to keep their favourites… or even add their own ones that are just lying around at home into the logistic system. All questions for prototyping, I guess, but again, begs the thought of where to add richness into the service. Could it be as simple as the box itself? I think it’s really time to sit down and blueprint out the entire service and all it’s potential touch points. In parallel, of course, prototyping will inform this and eventually through iterations I can get to the point where I have a solid service blueprint on which to start final production. So that’s the plan I feel this week and next. Time to get back into it. I think my glue has dried now!
Catch up next week!



















































